Most airport transfers go fine. The ones that don't usually fail in the same few ways: the driver isn't there, the price changes, or the car is too small for the group. Here's what to check before you book, so yours is one of the ones that go fine.
1. A fixed price, per vehicle
You should know the full price before you pay anything. It should be per vehicle, not per person, and include tolls, fuel and waiting in arrivals. Watch out for low headline prices that add "airport fees" or luggage charges later.
2. Flight tracking
Your booking should ask for a flight number. A company that tracks flights will adjust the pickup if you land late, without charging you for the delay. If a booking form doesn't ask for your flight number, ask what happens when the flight is late.
3. Meet & greet inside arrivals
The driver should wait in the arrivals hall with a name sign, not in the car park. At Split Airport that saves you finding a car in a busy summer car park with your luggage.
4. The right vehicle for your group
Four people with four large suitcases don't fit comfortably in most taxis. Look for a company that asks how many passengers you are and offers a van for bigger groups. We use a Škoda Superb for up to 4 and vans for up to 8.
5. Free child seats
Children in Croatia must travel in a suitable child seat. A good transfer company provides them free of charge when you ask during booking.
6. Free cancellation
Plans change. Check that you can cancel or change the booking without a fee: ideally right up to pickup, not just 48 hours before.
7. A way to reach a real person
Before you fly, make sure you have a phone number and WhatsApp for the company, not just an email. If your flight is diverted or your phone dies, you need to reach someone quickly.
8. Real reviews
Look for reviews on Google, not just testimonials on the company's own website, and check how the company answers when something went wrong.
How booking works with us
- Enter your pickup and drop-off addresses in the booking form and see the fixed price for each vehicle instantly.
- Add your flight number, number of passengers and any child seats.
- Get a confirmation by email. Pay the driver by card or cash on the day.
- Your driver tracks your flight and waits in arrivals with your name.
Questions before you book? Message us on WhatsApp we usually reply within minutes.
Frequently Asked Questions
What happens if my flight to Split is delayed?
We track your flight number and your driver adjusts the pickup time automatically. There is no extra charge for reasonable delays.
Can I cancel my Split Airport transfer?
Yes, cancellation is free at any time before pickup, by email, phone or WhatsApp.
How do I pay for the transfer?
You pay the driver on the day, by card or cash, unless another payment method was agreed in advance.